Mossen Nordic is a skincare shop for adult skin. We have compiled answers to the most common questions about products, ordering, and deliveries here.

Products and selection

How does Mossen Nordic select its products?

Our selection is based on products whose composition, intended use, and manufacturer's background we can thoroughly investigate. We emphasize European brands and products that suit the changing needs of adult skin.

Our selection is intentionally curated. We want there to be a clear reason for each product to be included in our range.

Who are Mossen Nordic products intended for?

Mossen Nordic focuses on skincare for adult skin. Our selection includes products for dry and dull skin, fine lines, maintaining skin elasticity, and treating the eye contour, neck, and décolleté areas.

Product suitability varies by product. For each product, we indicate the skin type and needs it is intended for.

How do I find a suitable product for myself?

Start with your skin's current needs. Do you need hydration, nourishment, support for skin elasticity, or a more even skin tone?

On product pages, we describe who the product is suitable for, what it contains, and how to use it. If you cannot find a suitable option in our selection, you can also contact us.

Are the products natural cosmetics?

Our selection includes both natural cosmetics and other carefully selected skincare products. For each product, we provide information on aspects such as potential certifications, the proportion of natural ingredients, and other essential characteristics.

Where do the products come from?

We emphasize European brands and manufacturers. The country of manufacture is indicated on the product page when the information is available.

Ordering

How do I place an order?

Select the desired product, add it to your cart, and proceed to checkout. Enter your contact information and choose your preferred delivery and payment method.

What payment methods can be used at Mossen Nordic?

The available payment methods at checkout are always displayed before you confirm your order. Options include card payments and familiar digital payment methods.

Will I receive an order confirmation?

Yes. After placing your order, you will receive an order confirmation by email. When your order is shipped, you will receive the necessary delivery information.

Deliveries

How quickly will my order be delivered?

Delivery time to Finland and other EU countries is currently estimated to be 3–8 business days.

In addition to Finland, we deliver products to a few other EU countries. (Hungary, Lithuania, Latvia, Poland, Slovenia, Slovakia, Denmark, Czech Republic, and Estonia)

Delivery time may vary depending on the product and delivery location.

How much does delivery cost?

You will see the shipping costs at checkout before confirming your order. They are determined by the delivery method and destination. To Finland €7.00, other EU countries €7.90

Where will my order be shipped from?

The shipping location for products varies depending on the product. Our selection includes products from European manufacturers and brands, and delivery may occur directly from our partner's warehouse.

Delivery methods

Orders are delivered, depending on the country of dispatch and destination country, via services such as DPD, DHL, UPS, FedEx, Omniva, PostNord, or Posti. The delivery method used is determined based on the order and delivery location.

Can I track my order?

If a tracking number is available for your order, you will receive it with your delivery confirmation.

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